
FAQ’s
we’re here to answer all your quesitons
we offer a free 15-minute consultations
Get to know your therapist before you book! We offer free phone and video consultations so you can decide the therapist who’s best for you
Frequently Asked Questions
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While we don’t currently take insurance, we can provide SuperBills for you to submit to your insurance for reimbursement
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We offer 50 minute and 90 minute sessions for all clients
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Our clinicians have different fees. If you are in need of sliding scale fees, don’t hesitate to ask which clinicians are currently accepting lower fees
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Yes, your privacy is a priority. All sessions are confidential, and information shared during therapy is protected by law. There are some exceptions, such as if there is a risk of harm to yourself or others, which will be explained in detail during your first session.
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Scheduling an appointment is simple. You can use our online booking system, give us a call, or send an email. Our team will assist you in finding a time that works best for you.
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We understand that life can be unpredictable. If you need to cancel or reschedule, please contact us at least 24 hours in advance to avoid a cancellation fee. This policy helps us provide availability to other clients who may need support.
Meet our therapists
Emma Carpenter LMFT, NCc
I believe that happier, healthier lives begin with a deep feeling of connection - to yourself and those who matter most.In my work, I help clients process past trauma and insecurities so they can show up more fully in their relationships and create meaningful the connections they long for
Visit our Philadelphia office today
Address
461 N 3rd Street, suite 203
Philadelphia, PA 19123
phone number
(856)288-9435
info@betterconnectionstherapy.com
Contact
Contact
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